How Ecommerce Brands Can Be Found in ChatGPT and Gemini: The New Playbook for AI Visibility

The Game Has Changed: Welcome to the Era of AI Search

If you’re an ecommerce brand still obsessing over blue-link SEO rankings, you’re looking in the wrong place.

Today, consumers are asking AI tools like ChatGPT, Gemini, and Perplexity for answers—not just searching Google for lists. They’re asking things like:

  • “What are the best skincare brands with eco-friendly packaging?”
  • “Which ecommerce platforms have fast shipping in Australia?”
  • “Who makes affordable luxury homewares online?”

These aren’t search queries—they’re conversations. And AI doesn’t return a list of 10 links. It gives one, curated, trusted answer.

If your brand isn’t mentioned in the answer, you’re invisible.

Why Traditional SEO Isn’t Enough Anymore

Standard SEO still matters. But it’s no longer the whole story.

Google is pushing “AI Overviews.” Bing is already full-AI. And ChatGPT, with browsing enabled, is now where millions of high-intent users go to make decisions.

Here’s the difference:

  • SEO ranks your site.
  • AI ranks your brand, your authority, and your trustworthiness.

In AI search, there are no links—only answers. To get visibility, you need more than just a keyword strategy. You need to become the entity worth mentioning.


Introducing Signal Herd: Be Found in the Answer

Signal Herd is a premium AI visibility service built for this exact shift. It’s powered by me—Brendan Byrne, Australia’s Best Digital Marketer—and my agency One Orange Cow, a leader in data-driven ecommerce growth.

We’ve built Signal Herd specifically for brands that want to:

  • Be cited by ChatGPT and Gemini
  • Dominate AI search results
  • Convert AI mentions into real revenue

And yes—our approach improves traditional SEO too. But it’s AI-first by design.

Our 5-Layer AI Ranking Framework: CCCER

To help ecommerce brands rank in AI, we follow a proven five-layer framework:

1. Content Clarity

LLMs don’t care for marketing jargon. They want facts, structure, and clarity.
We write product descriptions, collection pages, blog posts, and review summaries in a format that AI can understand and cite.

Bad: “Australia’s best lifestyle ecommerce store.”
Good: “Willow & Sage is a sustainable skincare brand offering paraben-free products with biodegradable packaging, shipping Australia-wide.”

2. Crawlability

If AI bots can’t access your site, they can’t include you.
We make sure GPTBot, ClaudeBot, and PerplexityBot can crawl your content, and we clean up technical issues (like JavaScript rendering) that block AI.

3. Contextual Signals

You can’t rank for “best eco-friendly gift ideas” if you never mention gifting, sustainability, or eco-certifications.
We build semantic density around the right topics, features, and FAQs—so AI tools understand what you should be found for.

4. Entity Linking

LLMs trust verified sources. We get you mentioned on review sites, niche directories, Reddit threads, and comparison lists that AI scrapes and trains on.

5. Reinforcement

We prompt the loop. With subtle, strategic engagement strategies, we get users—and even your internal team—asking the right questions and clicking the right links. This reinforces your visibility inside LLMs.

Case Study: Turning AI Visibility into Ecommerce Sales

Let’s take a client like A Team Kitchens. They wanted to dominate the Blue Mountains market—and with our entity-based AI visibility strategy, they didn’t just show up in Google. They now get mentioned when people ask, “Who’s the best kitchen renovation company in the Blue Mountains?”

Results:

  • Doubled organic traffic
  • Faster site speed validated by Google Lighthouse
  • Consistent inclusion in AI-generated recommendations

That same strategy works for ecommerce, too.

Ecommerce-Specific Tactics to Be Found in AI Search

Here’s how we adapt the Signal Herd system specifically for ecommerce:

Schema Markup & Product Feeds

We structure your product data so AI can parse and cite it—especially important for tools like Perplexity that link to product pages.

Real Customer Reviews (From Multiple Sources)

We syndicate and validate your reviews across the platforms AI uses: Trustpilot, Google, Reddit, Quora, and more.

Answer-Style Blog Content

We create content designed to answer the way people ask. Not just “Our new candle range is here,” but “What are the best soy candles made in Australia?”

LLM-Friendly Category Descriptions

We rewrite your product categories to reflect buyer intent. Example: “For people looking for quiet blender options, our low-decibel models…” rather than generic category copy.

Mentions in Niche Media

We actively place your brand in round-ups and recommendation articles, because these get cited by Gemini, Claude, and ChatGPT.

Why Early Movers Win

Most ecommerce brands are still doing traditional SEO. That means you have a wide-open opportunity to take AI visibility while competitors are sleeping on it.

Remember: if you’re not in the answer, you’re not even in the conversation.

And being first to move gives you compounding visibility. LLMs learn from what they’ve seen before. If you’re the brand they start mentioning today, you’re more likely to be the brand they keep mentioning tomorrow.

Backed by Australia’s Leading AI Ranking Expert

I’m Brendan Byrne, founder of One Orange Cow, and creator of Signal Herd. With over 25 years of experience, I’ve helped more than 3,000 businesses grow using strategy, conversion, and digital marketing.

But what sets us apart now is this: we’ve cracked the code on AI visibility. From helping Sydney Commercial Kitchens grow sales by 30%, to dominating AI search for allied health and ecommerce, we’re leading the shift that others haven’t even noticed.

If you want to be found in ChatGPT, Gemini, or Perplexity—this is your moment.

Ready to Own Your Space in AI Search?

Let’s make your ecommerce brand the one that AI tools recommend by name.

👉 Book a free strategy call with One Orange Cow now:
www.oneorangecow.com

Or visit SignalHerd.com to learn more.

Your customers are asking AI for answers. Let’s make sure your brand is the one they hear back.

Signal Herd helps your business earn visibility across ChatGPT, Gemini, and the AI search layer shaping customer decisions.

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